• Students are encouraged to use the Rutgers Student Health Centers and Counselling Offices for their medical and mental health needs. The Health Center is equipped to manage your well needs such as physical exams, well women exams, travel medicine and screenings. They are also able to treat illness, injuries and medical concerns.
  • The Counseling and Psychological Services branch of Health Services (CAPS) routinely manages issues with stress, anxiety, and adjustment issues related to culture changes and academic endeavors.
  • CAPS offer many services including group and individual counseling as well as workshops. They also evaluate students for depression, learning disorders, and medication management.
  • Treatment for alcohol and other substance abuse is available.
  • Health information is available for free at Health Outreach, Promotion, and Education (H.O.P.E). H.O.P.E. provides many services including: nutrition, sexual health, alcohol and drug related information as well as rapid-result HIV testing.
  • Rutgers Health Center Pharmacy is available for obtaining your prescription medication, over the counter medications, safe sex products as well as personal care products. A pharmacist is available for medication counseling and information if requested.
  • When the Health Centers are closed, medical questions and advice can be obtained through RU NurseLine at 800-890-5882.
  • The Student Insurance Office is available at the Hurtado Health Center to assist students with insurance questions related to the Student Insurance Policy.
  • Students who would prefer to get medical services off campus should check with their insurance provider for “in-network” healthcare providers in the area.
  • Emergency care for both medical and mental health issues, is available at Robert Wood Johnson Medical Center as well as St. Peter’s Medical Center. Students may want to check with their insurance provider to see if a facility is “in-network”, well in advance of an emergency. For emergency assistance or ambulance transportation, dial 911.

What do I do if Rutgers Health Center is closed or I cannot get to my regualr provider?

  • When the Health Centers are closed, medical questions and advice can be obtained through RU NurseLine at 800-890-5882.
  • Urgent Care Centers treat minor injuries (such as needing stitches, or ankle strains) and illnesses.
  • Urgent Care centers often cost more than visiting a medical office, but are much cheaper than going to the Emergency Department at a hospital.
  • You can find Urgent Care Centers in your area by looking on-line or in a phone book.
  • It is suggested that you contact the Urgent Care Center to confirm their hours and location before you begin traveling to them.
  • Some Urgent Care Centers are “in-network” with some insurance companies. You will want to check your insurance to see if there is an “in-network” Urgent Care Center near you.
  • Even if you cannot find an “in-network” Urgent Care Center, most insurance companies provide some coverage for urgent care center visits.
  • If you are going to Urgent Care, no appointment is necessary. You can just go to the center of your choice. It is suggested that you call the center first to be sure that they are open. Information about Urgent Care Centers in your area is available on line.
  • You will need to bring your health insurance card with you to the Urgent Care Center.

Getting care with a serious illness or injury

  • The most expensive place to get care is in the Emergency Department of a hospital. This is also the BEST place to get care when there is a serious injury or illness.
  • Emergency Department care is typically covered for emergencies by health insurance. You will have to pay your deductible and co-pay which can be costly.
  • If you feel you need to go to the Emergency Department, you do not need an appointment or to call to be sure they are open. Emergency Departments are open all day, every day- they never close. If you feel it is best to go by ambulance- call 911 for medical assistance. The fee for ambulance service is often partially covered by insurance plans when used for medical emergencies.