Students who are experiencing a psychological or emotional crisis often need immediate help and intervention. A CAPS on-call counselor is available for crisis intervention/emergencies every day during regular business hours (Monday – Friday, 8:30am–4:30pm, except university holidays). Students can access the on-call counselor by visiting 17 Senior Street on the College Ave Campus or calling 848-932-7884.
If any of the following apply to your current situation, it is appropriate for you to come in for immediate support, and you will be seen that day.
Crisis Situations
- Suicidal or homicidal thoughts or impulses
- Sexual or physical assault
- Hearing voices (other than your own thoughts) or otherwise misperceiving reality
- Overwhelming loss, such as a death in the family
- Inability to provide for your own food, clothing, or shelter
- Having a reaction to a psychiatric medication
If none of these apply but you still believe that a crisis appointment is necessary for you, please let the receptionist know and you will be seen that day. Learn about dealing with depression and suicide by reading our information page.
If your situation, though upsetting, is not a crisis, we encourage you to schedule a regular counseling appointment instead. If you schedule a regular appointment, you will be given the next available time.
Resources following a critical incident
Faculty, staff, and students may find the following documents helpful resources following a critical incident.
- Rutgers Psychological First Aid Worksheet: This form will help you document the needs of the students and the types of psychological first aid you provided after a tragic event.
- In the Wake of Trauma: Tips for College Students: From the US Department of Health and Human Services, this handout explains some of the different reactions to trauma and provides resources to help with coping.
- When Terrible Things Happen – What You May Experience: From the National Center for Post-Traumatic Stress Disorder (PTSD), this resource details positive and negative reactions to trauma and provides tips on what behaviors will and will not help you cope.
