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Student Resources

Crisis Intervention

We are glad you are here. And we’re here to help. 

  • If you believe your life is in imminent danger and you cannot keep yourself safe, or you or someone else has decided to seriously harm or kill yourself/themselves or someone else, call 911 or go to the nearest emergency room, if it is safe to do so. The nearest Emergency Room is located at: 
  • Students who need immediate help and intervention for a psychological/emotional issue can see/talk to an on-call counselor at CAPS. (see below on how to connect with CAPS on-call).  

What is a Crisis or Emergency Situation

These signs can help determine if you or someone you know is in crisis or needs urgent attention. When in doubt, make the call for help. 

  • Having thoughts about immediate harm to oneself (e.g. cutting, burning, or hitting self) or killing oneself 
  • Having thoughts about hurting or killing others
  • Planning to attempt suicide (e.g. searching online for information on how to attempt suicide, writing or asking about how to kill oneself, recent increased discussion of suicide or fascination with death)
  • Hearing voices/seeing things that no one else hears or sees
  • Strongly considering dropping out of school
  • Concerns about your alcohol/drug use or others are concerned about your alcohol/drug use
  • Experiencing a physical or sexual assault
  • Someone close to me has died/committed suicide
  • Being so upset that there are big changes in eating/studying/other daily routines for more than 3 days.

If none of the above apply but you still believe that a crisis appointment is necessary for you, please let the receptionist know and you will be seen that day. If your situation, though upsetting, is not a crisis, we encourage you to schedule a regular counseling appointment instead. If you schedule a regular appointment, you will be given the earliest available time. See <scheduling an appointment> (create hyperlink) to connect with CAPS. 

Walk-in Crisis Hours: Students can access the on-call counselor by visiting 17 Senior Street on the College Ave Campus or calling 848-932-7884 during the following hours.   

Mon, Tues, Th, Fri - 8:30 AM - 4:30 PM
Wed - 10:30 AM - 4:30 PM

If you need to speak to a counselor outside of the above hours, CAPS has partnered with Protocall to give you 24-hour access to crisis counselors. Call 848-932-7884 and Press 2.

Additional Resources

Expand the options below to access resources you feel most comfortable with.

Crisis Resources

Text Support

  • Text START to 741-741 from anywhere in the U.S., anytime, about any type of crisis. The Crisis Text Line serves anyone, providing access to free, 24/7 support and information via texting. A live, trained crisis counseling volunteer receives the text and responds quickly. Services are 24/7/365. Services are available in Spanish. If you text STEVE to 741-741, you will connect with a trained provider specializing in supporting individuals of color 
  • The Trevor Project is the nation’s only around-the-clock crisis intervention and suicide prevention lifeline for lesbian, gay, bisexual, transgender, and questioning youth. [Note: the lifeline will talk with any individual regardless of sexuality or gender.] Call 1-866-488-7386, text START to 678-678, chat available   

Phone and Hotline Resources

  • The National Suicide Prevention Lifeline provides free and confidential emotional support to people in a suicidal crisis or emotional distress. By calling 988 you will be connected to a skilled, trained counselor at a crisis center in your area, anytime 24/7. Hearing-impaired TTY users may dial 800.799.4889. Veterans in crisis, press “1” to receive specialized support. En Español, call 1.888.628.9454. Chat available.   
  • The Trevor Lifeline is the nation’s only around-the-clock crisis intervention and suicide prevention lifeline for lesbian, gay, bisexual, transgender, and questioning youth. Call 1.866.488.7386. [Note: the lifeline will talk with any individual regardless of sexuality or gender.] 
  • The Boys Town National Hotline is an anonymous, free 24-hour helpline intended for pre-teens, teens, and young adults. If you are having thoughts of harming yourself or you are being abused, please call 1.800.448.3000. Counselors are ready for your call 24/7. Spanish-speaking counselors and translation services for more than 100 languages also are available 24 hours a day. The speech- and hearing-impaired can contact the Boys Town National Hotline at our email address: hotline@boystown.org. 
  • The Rape, Abuse, Incest National Network (RAINN) is a free, confidential, and secure crisis hotline available 24/7 for victims of sexual assault or violence as well as their families and friends. Call 1.800-656.HOPE (4673). Chat available. Get the RAINN app. Access RAINN’s ChatBot, Iris.  
  • Vets4Warriors is a helpline for anyone currently serving in the military, veterans, and their families/caregivers. This is not a crisis support line. Rather, peers will help you address challenges before they escalate into a crisis. It is confidential, anonymous, and available 24/7 to receive personalized peer support from a veteran. Visit vets4warriors.com. Call 1-855-838-8255. Chat, or use the website to request a call or email.  

Online Chat Options

  • Lifeline Crisis Chat go to crisischat.org and click on “Chat Now”  
    Available through the National Suicide Prevention Lifeline, the chat is available 24 hours a day, 7 days a week within the United States and territories. 
  • TrevorChat: Free, confidential, and secure online chat provides live help by trained volunteers. Available 24/7/365. Designed to be used with a computer. If you prefer a smartphone, call or use Trevor Text. Visit thetrevorproject.org/get-help-now to learn more.
  • National Sexual Assault Online Hotline: Chat online with a trained staff member who can provide confidential crisis support. Visit hotline.rainn.org/online.
  • Vets4Warriors: For anyone currently serving in the military, veterans, and their families/caregivers. It is confidential, anonymous, and available 24/7 to receive personalized peer support by a veteran. Visit vets4warriors.com and click Chat at the bottom of the page. 

Online Resources

  • thetrevorproject.org: Crisis intervention and suicide prevention lifeline and resources for lesbian, gay, bisexual, transgender, and questioning youth.
  • suicidepreventionlifeline.org: A national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. 
  • What to Do in a Crisis: Guidance from the National Alliance on Mental Illness (NAMI)
  • National Domestic Violence Hotline: Confidential support to anyone experiencing domestic violence or seeking resources and information related to domestic violence. Support in Spanish and other languages available. Call 1-800-799-SAFE (7233), TTY 1-800-787-3224, Text "START" to 88788
  • Trans Lifeline: "Trans Lifeline connects trans people to the community support and resources we need to survive and thrive." This resource also offers a Family & Friends Hotline (call the main number listed below). It is staffed by trans-identified peers. No non-consensual active rescue will be initiated. Call 877-565-8860 or in Canada 877-330-6366 

 

Non-Crisis Resources

Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline: Free, confidential, 24/7/365 information and referral service for individuals and family members facing mental or substance use disorders. Call 1-800-662-HELP (4357). Hearing-impaired TTY users may dial 1 (800) 487-4889.